The Federal Office of Justice (FOJ) is receiving an increasing number of reports about misleading or expensive offers online in connection with ordering criminal record extracts.
Misleading websites
The following websites do not offer criminal record extracts, but only chargeable instructions on how to order them:
www.strafregisterauszug.info
www.strafregister-online.info
More expensive offers
The following private providers offer a service for ordering criminal record extracts from the federal government on behalf of their customers. This service incurs additional costs. Furthermore, the federal government cannot guarantee the order and cannot process any direct support requests:
www.auszugsdienst.ch
www.meinauszug.ch
Official ordering options
A criminal record extract can only be requested at the statutory price via the following channels:
Directly online from the Federal Office of Justice: www.records.admin.ch
Or in person at any post office counter in Switzerland
Our advice: Before placing an order, check carefully that you are on an official website. This will help you avoid unnecessary additional costs.
How to order a criminal records excerpt
| Ordering via Internet | Ordering an excerpt at the post office |
|---|---|
|
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Requirements for ordering via the Internet:
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Requirements for postal orders:
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| Allow for a few days for delivery of the excerpt. | Allow for a few days for delivery of the excerpt. |
| Order your excerpt here online | To find post offices offering this ordering service, go to the Post's website |
Further information
Last modification 22.01.2026
Contact
Swiss Criminal Records
Service for Private Individuals
Bundesrain 20
CH-3003
Bern
T
+41 58 465 01 98
Telephone support is available from Monday to Friday,
9.30am to 10.30am
2.00pm to 3.00pm